Hostel Night Concierge

Are you looking for a rewarding and challenging role as a Hostel Night Concierge in a homeless hostel? Do you have the skills and experience to provide a safe and supportive environment for vulnerable people? If so, we want to hear from you!

We are HHS Group, a leading nationwide provider of Homeless Hostel Night Concierge Staff, Security and Support Workers. We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people.

We are looking for Night Concierges to work in our homeless hostels in Southend on Sea. You will be responsible for:

Providing a first point of contact and safeguarding to clients at night
Ensuring the security of the building and the safety of the residents
Dealing with any emergencies or incidents that may occur during the night shift
Supporting the residents with their needs and aspirations
Coordinating with other staff and agencies to provide a high quality service

To be successful in the role of Hostel Night Concierge you will need:

An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services2
A compassionate and respectful attitude towards the residents and their diversity
Good communication and interpersonal skills
The ability to work independently and as part of a team
The ability to work flexibly on a rota basis, including weekends and bank holidays
A valid Enhanced DBS check or willingness to obtain one

We offer:

A competitive salary
A comprehensive induction and training programme
A supportive and friendly work environment
Opportunities for career progression and development
If you are interested in this role, please apply online with your CV and a cover letter explaining why you are suitable for the position. We look forward to hearing from you!

HHS Group is committed to equal opportunities and diversity. We welcome applications from all sections of the community.

Keywords: Night Concierge, Night Security, Night Shifts, Homeless Hostel, Supported Housing, Southend on Sea, Hostel Night Concierge