About us
HHS Group supplies vetted, PIE-trained concierges, support workers, security personnel, and facilities staff to homeless hostels and supported housing projects across the UK. Specifically, we use a psychologically informed approach throughout, supporting young adults and adults in supported accommodation settings.
We’ve been trading since March 2023, and our management team brings over 15 years of combined experience in the homeless hostel and supported housing sector. As a result, that experience shapes how we recruit, vet, and train every member of staff we place.
In addition, we cover England, Scotland, and Wales, with a strong regional presence in London, Bristol, Manchester, Oxford, Swindon, Bath, Stroud, and Cheltenham.
See the full range of roles we supply on our staffing services page, read why hostel managers choose HHS Group, or see who we support. Looking to join our team instead? See our candidate recruitment process.
Leadership & Operations
As a homeless hostel staffing agency, HHS Group is led by founder and Managing Director Marlon Smith, with day-to-day service delivery and operations run by a small, accountable team.
Marlon Smith
Founder & Managing Director
Marlon founded HHS Group and leads the business overall, setting the standards for vetting, training, and service quality that the wider team works to.
Anna Beasor
Service Delivery Manager
Anna manages the monthly staffing rota, oversees vetting for every team member, and organises training delivered online, face-to-face, and on-site. She also leads client service reviews and manages complaint response, so accountability sits with a named person.
Shah Razzaq
Accounts and Operations
Meanwhile, Shah handles invoicing, payroll, and recruitment, and is the main point of contact for shift cover requests — with Anna providing overflow support when needed.
Frequently Asked Questions
How long has HHS Group been operating?
We’ve been trading since March 2023. In fact, our management team brings over 15 years of combined experience in the homeless hostel and supported housing sector.
Who runs HHS Group day to day?
HHS Group is led by founder and Managing Director Marlon Smith. Anna Beasor, our Service Delivery Manager, oversees the staffing rota, vetting and training, and client service reviews. Shah Razzaq, our Accounts and Operations lead, handles invoicing, payroll and shift cover requests.
Get a project quote today!
We’ll put together a customized quote for your project based on the shifts and hours that need covering.