0207 870 1221
Our Services
HHS Group supplies vetted, trained staff to homeless hostels and supported housing projects across the UK. Whether you need a fully outsourced staffing solution, cover for a specific shift, or dedicated security or facilities support, here’s how we can help.
Contract Cover
Fully outsourced day and night staffing. We manage the rota and resolve any staff cancellations internally, so your site is always covered.
Agency Cover
Reactive, short-notice staffing to fill specific shift requests and emergency gaps, including SWEP and emergency winter shelter surge cover, without an ongoing commitment.
Night Concierges
Access control, building security, and overnight monitoring from trained, Child and Adult Enhanced DBS-checked concierge staff.
Night Support Workers
Resident welfare checks, safeguarding, and de-escalation support from staff trained in casework, not just access control.
Security Guards
SIA-licensed, trauma-informed security for handling anti-social behaviour and keeping sites and residents safe.
Floating Support Workers
Mobile support across multiple sites, with tenancy sustainment support and casework built in.
Facilities Services
CCTV, gate maintenance, deep cleans, and sharps removal — practical facilities support alongside our staffing services.
Not sure how our approach compares to other providers? See why hostel and supported housing providers choose HHS Group, or view the organisations we already work with.
Frequently Asked Questions
Should I choose Contract Cover or Agency Cover?
Contract Cover is a fully outsourced solution for ongoing day and night staffing, where we manage the rota and resolve cancellations internally. Agency Cover is reactive, short-notice staffing for specific shifts or emergency gaps with no ongoing commitment. Most sites needing continuous cover choose Contract Cover; sites needing occasional gap-filling choose Agency Cover.
Can I combine different services?
Yes. Many clients combine services — for example, Night Concierges alongside Security Guards, or Facilities Services layered on top of a Contract Cover arrangement. Tell us about your site and we’ll recommend the right mix.
Not sure which service you need?
Tell us about your site and we’ll recommend the right mix of cover.
