0207 870 1221
HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Cambridge and nearby areas, including Ely, Newmarket, Royston and Sawston. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group supplies temporary and agency staff — night concierges, waking night support workers and security guards — to homeless hostels and supported housing across Cambridge and Cambridgeshire, including Ely, Newmarket, Royston and Sawston.
- Every member of staff is Child and Adult Enhanced DBS checked and completes a site-specific induction before their first shift, alongside training in conflict management, safeguarding, fire safety and lone working.
- Agency Cover is reactive and carries no ongoing commitment, unlike our fully outsourced Contract Cover service.
- Agency Cover can supply staff at short notice, including SWEP activations and emergency winter night shelter provision.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in Cambridge and the wider Cambridgeshire area, including Ely, Newmarket, Royston and Sawston. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Cambridge area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
Official data shows that 157 households were in temporary accommodation in the Cambridge local-authority district on 31 March 2026. No authoritative complete hostel register was found, although at least one current emergency-accommodation service is verified in the city: Jimmy’s 24/7 centre on East Road, which has 20 bedrooms. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across Cambridge and Cambridgeshire?
Yes. We send temporary staff to supported housing sites in Cambridge and nearby areas, including Ely, Newmarket, Royston and Sawston. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Cambridge?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Cambridge providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Cambridge?
Yes. We can send vetted staff to Cambridge sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in Cambridge? Contact us today, see our Cambridge area page, or read why hostel managers choose HHS Group.
