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HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Canterbury and nearby areas, including Whitstable, Herne Bay, Faversham and Ashford. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group provides Agency Cover in Canterbury, supplying temporary staff to homeless hostels and supported housing across nearby towns including Whitstable, Herne Bay, Faversham and Ashford.
- The service is reactive, covering one-off shifts, sickness or rota gaps without ongoing commitment.
- Cover can include night concierges, waking night support workers and security guards, each Child and Adult Enhanced DBS checked and site-inducted before their first shift.
- Agency Cover differs from Contract Cover, which takes complete, ongoing responsibility for staffing a site.
- HHS Group can provide emergency and SWEP cover in Canterbury at short notice.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in Canterbury and the wider area, including Whitstable, Herne Bay, Faversham and Ashford. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Canterbury area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
Official data shows that 161 households were in temporary accommodation across the Canterbury local-authority district on 31 March 2026. No authoritative complete current hostel or shelter count was found; notably, the former Canterbury Community Shelter ran in winter 2024–25 but did not operate in winter 2025–26. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across Canterbury and the surrounding area?
Yes. We send temporary staff to supported housing sites in Canterbury and nearby areas, including Whitstable, Herne Bay, Faversham and Ashford. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Canterbury?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Canterbury providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Canterbury?
Yes. We can send vetted staff to Canterbury sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in Canterbury? Contact us today, see our Canterbury area page, or read why hostel managers choose HHS Group.
