HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Ely and nearby areas, including Soham, Littleport, Sutton and Chatteris. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group supplies temporary and agency staff — night concierges, waking night support workers and security guards — to homeless hostels and supported housing across Ely and Cambridgeshire, including Soham, Littleport, Sutton and Chatteris.
- Every member of staff is Child and Adult Enhanced DBS checked and completes a site-specific induction before their first shift, alongside training in conflict management, safeguarding, fire safety and lone working.
- Agency Cover is reactive and carries no ongoing commitment, unlike our fully outsourced Contract Cover service.
- Agency Cover can supply staff at short notice, including SWEP activations and emergency winter night shelter provision.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in Ely and the wider Cambridgeshire area, including Soham, Littleport, Sutton and Chatteris. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Ely area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
East Cambridgeshire District Council reported in its January 2025 homelessness strategy that the district had three temporary-accommodation hostels with space for 24 households; the document does not say how many were in Ely itself. On 31 March 2026, 22 East Cambridgeshire households were in statutory temporary accommodation. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across Ely and Cambridgeshire?
Yes. We send temporary staff to supported housing sites in Ely and nearby areas, including Soham, Littleport, Sutton and Chatteris. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Ely?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Ely providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Ely?
Yes. We can send vetted staff to Ely sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in Ely? Contact us today, see our Ely area page, or read why hostel managers choose HHS Group.

