HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Exeter and nearby areas, including Exmouth, Crediton, Topsham and Cranbrook. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group provides Agency Cover in Exeter, supplying temporary staff to homeless hostels and supported housing.
- The service is reactive, covering one-off shifts, sickness absence or rota gaps with no ongoing commitment.
- Every staff member is Child and Adult Enhanced DBS checked and completes a site-specific induction before their first shift.
- Agency Cover differs from Contract Cover, which provides ongoing, fully outsourced staffing.
- Short-notice cover is available for SWEP activations and emergency winter provision.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in Exeter and the wider area, including Exmouth, Crediton, Topsham and Cranbrook. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Exeter area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
Official statistics estimated 51 people sleeping rough on a single night in the Exeter local-authority area in autumn 2025; this is a snapshot, not a total of everyone experiencing homelessness. No current authoritative complete register of Exeter’s hostels or shelters was found, although local services including St Petrock’s and Exeter City Community Trust provide practical support and supported housing. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across Exeter?
Yes. We send temporary staff to supported housing sites in Exeter and nearby areas, including Exmouth, Crediton, Topsham and Cranbrook. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Exeter?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Exeter providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Exeter?
Yes. We can send vetted staff to Exeter sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in Exeter? Contact us today, see our Exeter area page, or read why hostel managers choose HHS Group.

