HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Lancaster and nearby areas, including Morecambe, Carnforth, Heysham and Garstang. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group provides Agency Cover in Lancaster, supplying temporary staff to homeless hostels and supported housing.
- The service is reactive, covering one-off shifts, sickness or rota gaps without ongoing commitment.
- Every staff member undergoes Child and Adult Enhanced DBS checks and site-specific induction before starting.
- Agency Cover differs from Contract Cover, which provides ongoing, fully outsourced staffing.
- HHS Group can provide emergency cover and SWEP support at short notice.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in Lancaster and the wider area, including Morecambe, Carnforth, Heysham and Garstang. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Lancaster area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
No authoritative, complete current register of Lancaster homeless hostels or shelters was identified, although Oak Tree House is directly verified as a 23-unit supported-accommodation service for adults experiencing homelessness and complex needs. In January–March 2026, 50 households in Lancaster local-authority district were assessed as already homeless and owed a relief duty; this statutory quarterly measure is not a rough-sleeping or temporary-accommodation count. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across Lancaster and the surrounding area?
Yes. We send temporary staff to supported housing sites in Lancaster and nearby areas, including Morecambe, Carnforth, Heysham and Garstang. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Lancaster?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Lancaster providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Lancaster?
Yes. We can send vetted staff to Lancaster sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in Lancaster? Contact us today, see our Lancaster area page, or read why hostel managers choose HHS Group.

