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Temporary & Agency Staff for Supported Housing in Leicester

Home » Agency Cover: Staffing Agency for Homeless Hostels & Supported Housing » Temporary & Agency Staff for Supported Housing in Leicester

HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Leicester and nearby areas, including Oadby, Wigston, Loughborough and Hinckley. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.

Key Takeaways

  • HHS Group provides Agency Cover in Leicester, supplying temporary staff to homeless hostels and supported housing.
  • The service is reactive, covering one-off shifts, sickness absence or unplanned rota gaps without any ongoing commitment.
  • Cover can include night concierges, waking night support workers and security guards.
  • Every member of staff is Child and Adult Enhanced DBS checked and completes a site-specific induction before starting.
  • Agency Cover can supply emergency and SWEP cover at short notice, distinct from our ongoing Contract Cover service.

Temporary Staff Across the Region

We supply temporary staff to supported housing sites in Leicester and the wider Leicestershire area, including Oadby, Wigston, Loughborough and Hinckley. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Leicester area page for the full range of roles we supply locally.

Vetting, training and site-specific induction

Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.

Leicester has at least four currently verified homeless hostel or crisis-accommodation sites: the council-run Dawn Centre and Action Homeless’s Mayfield House, The Hollies and Jarvis House, although no current authoritative source provides a complete citywide hostel count. Leicester City Council recorded 640 unique individuals rough sleeping during 2024/25; this is a full-year measure, not a single-night snapshot. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.

Frequently asked questions

Do you supply staff across Leicester?
Yes. We send temporary staff to supported housing sites in Leicester and nearby areas, including Oadby, Wigston, Loughborough and Hinckley. Contact us with your site details and we’ll confirm availability.

How is Agency Cover different from Contract Cover in Leicester?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Leicester providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.

Can you provide emergency or SWEP cover in Leicester?
Yes. We can send vetted staff to Leicester sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.

Need temporary staff in Leicester? Contact us today, see our Leicester area page, or read why hostel managers choose HHS Group.