HHS Group has an office at International House, 61 Mosley Street, Manchester, M2 3HZ. This gives our Agency Cover service a genuine local base for supplying temporary staff to homeless hostels and supported housing providers across the city. Agency Cover is our reactive service. Unlike our fully outsourced Contract Cover, where we take complete ongoing responsibility for staffing a site, Agency Cover supplies a vetted worker for a one-off shift, sickness cover or an unexpected rota gap, with no ongoing commitment. We supply night concierges, waking night support workers and security guards on this basis. We work for local authorities, housing associations and homelessness charities in Manchester.
Key Takeaways
- HHS Group’s Manchester office at International House, 61 Mosley Street, M2 3HZ supplies temporary and agency staff — night concierges, waking night support workers and security guards — across Greater Manchester and the wider North West.
- Agency Cover is HHS Group’s reactive service, supplying a vetted worker for a one-off shift, sickness cover or an unexpected rota gap with no ongoing commitment.
- Contract Cover is the fully outsourced alternative, where HHS Group takes complete, ongoing responsibility for staffing a site.
- Every member of staff deployed on Agency Cover in Manchester is Child and Adult Enhanced DBS checked and right-to-work verified, completing a site-specific induction alongside training in conflict management, safeguarding, fire safety and lone working.
- Agency Cover can supply vetted staff to Manchester sites at short notice, including SWEP activations and emergency winter provision.
Agency Cover across Manchester
We supply temporary and agency cover to supported housing sites across Greater Manchester and the wider North West. We work with hostel and scheme managers who need staff at short notice rather than on a long-term contract. The requirement might be a single waking night shift, security cover for a vacant post, or bridging a gap while a permanent recruitment is completed. Our Manchester-based team can respond quickly to sites throughout the region. For office and contact details for this area, see our Manchester location page.
Vetting, training and site-specific induction
Every member of staff we deploy on Agency Cover in Manchester holds an Child and Adult Enhanced DBS check and completes right-to-work verification. They also complete a site-specific induction before their first shift, alongside our full CPD-accredited training package covering conflict management, safeguarding, fire safety and lone working. See the complete detail on our national Agency Cover page and our vetting, training and safeguarding standards.
The official autumn 2025 single-night snapshot recorded 55 people sleeping rough in the Manchester local-authority area; this is a point-in-time count, not an annual homelessness total. Current local routes include Manchester City Council’s Homelessness Team, the Booth Centre and Caritas Cornerstone, while at least two accommodation services were directly verified but no authoritative complete citywide hostel register was found. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you cover Agency Cover staff across Greater Manchester?
Yes — we supply temporary and agency staff to supported housing sites across Greater Manchester and the wider North West from our Manchester office. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in Manchester?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Manchester providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in Manchester?
Yes — our Agency Cover service can supply vetted staff to Manchester sites at short notice, including Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Looking for Agency Cover staff in Manchester? Contact us today, see our Manchester office details, or read why hostel managers choose HHS Group.

