Temporary & Agency Staff for Supported Housing in Norwich

HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in Norwich and nearby areas, including Wymondham, Aylsham, Diss and Loddon. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.

Temporary Staff Across the Region

We supply temporary staff to supported housing sites in Norwich and the wider Norfolk area, including Wymondham, Aylsham, Diss and Loddon. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our Norwich area page for the full range of roles we supply locally.

Vetting, training and site-specific induction

Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.

No authoritative current register gives a complete number of homeless hostels or shelters in Norwich, although at least three hostel services can be verified on current provider pages. In 2024–25, 551 households in the Norwich City Council area were assessed as already homeless and owed a relief duty; this is a statutory household measure, not a rough-sleeping count. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.

Frequently asked questions

Do you supply staff across Norwich and Norfolk?
Yes. We send temporary staff to supported housing sites in Norwich and nearby areas, including Wymondham, Aylsham, Diss and Loddon. Contact us with your site details and we’ll confirm availability.

How is Agency Cover different from Contract Cover in Norwich?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many Norwich providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.

Can you provide emergency or SWEP cover in Norwich?
Yes. We can send vetted staff to Norwich sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.

Need temporary staff in Norwich? Contact us today, see our Norwich area page, or read why hostel managers choose HHS Group.