HHS Group’s Agency Cover service supplies temporary staff to homeless hostels and supported housing providers in St Albans and nearby areas, including Harpenden, Hatfield, London Colney and Radlett. This service is reactive. Unlike our fully outsourced Contract Cover, it carries no ongoing commitment. We supply a vetted worker for a one-off shift, sickness cover or an unexpected rota gap. This can include night concierges, waking night support workers and security guards. We work with local authorities, housing associations and homelessness charities in the area.
Key Takeaways
- HHS Group supplies temporary and agency staff — night concierges, waking night support workers and security guards — to homeless hostels and supported housing across St Albans and Hertfordshire, including Harpenden, Hatfield, London Colney and Radlett.
- Every member of staff is Child and Adult Enhanced DBS checked and completes a site-specific induction before their first shift, alongside training in conflict management, safeguarding, fire safety and lone working.
- Agency Cover is reactive and carries no ongoing commitment, unlike our fully outsourced Contract Cover service.
- Agency Cover can supply staff at short notice, including SWEP activations and emergency winter night shelter provision.
Temporary Staff Across the Region
We supply temporary staff to supported housing sites in St Albans and the wider Hertfordshire area, including Harpenden, Hatfield, London Colney and Radlett. We work with hostel and scheme managers who need staff at short notice, not a long-term contract. This might mean a single waking night shift, security cover for a vacant post, or bridging a gap during recruitment. We respond quickly to sites across the region. See our St Albans area page for the full range of roles we supply locally.
Vetting, training and site-specific induction
Every member of staff is Child and Adult Enhanced DBS checked and right-to-work verified. Each completes a site-specific induction before their first shift. Our CPD-accredited training covers conflict management, safeguarding, fire safety and lone working. See full detail on our national Agency Cover page and our vetting, training and safeguarding standards.
St Albans City and District Council reports that 1,110 households approached it for support with homelessness or the risk of homelessness during 2024–25, although only a proportion required a full homelessness assessment. The council identifies Open Door as a St Albans night shelter accommodating up to 12 people a night, but no authoritative complete local register was found, so this should be described only as at least one verified shelter, not the total number in the area. It’s useful context for hostel and scheme managers arranging short-notice Agency Cover locally.
Frequently asked questions
Do you supply staff across St Albans and Hertfordshire?
Yes. We send temporary staff to supported housing sites in St Albans and nearby areas, including Harpenden, Hatfield, London Colney and Radlett. Contact us with your site details and we’ll confirm availability.
How is Agency Cover different from Contract Cover in St Albans?
Agency Cover supplies a vetted worker reactively, for a one-off shift, sickness absence or rota gap with no ongoing commitment. Our Contract Cover service takes complete, ongoing responsibility for staffing a site. Many St Albans providers use Contract Cover as their core staffing model and Agency Cover to fill unplanned gaps.
Can you provide emergency or SWEP cover in St Albans?
Yes. We can send vetted staff to St Albans sites at short notice. This includes Severe Weather Emergency Protocol (SWEP) activations and emergency winter provision.
Need temporary staff in St Albans? Contact us today, see our St Albans area page, or read why hostel managers choose HHS Group.

