Ready to apply for homeless hostel jobs? Here’s exactly how our candidate recruitment process works, from your first application through to your first shift.
Candidate Recruitment Process
Thinking about working as a night concierge, support worker, security guard, facilities operative or floating support worker? Here’s exactly what applying and working for HHS Group looks like in the homeless hostel and supported housing sector, from your first application through to your first shift.
1. Apply
We advertise live vacancies for HHS Group roles on our dedicated candidate platform, homelesshosteljobs.co.uk. We built it specifically for people looking for work in the homelessness and supported housing sector, so you won’t have to wade through irrelevant listings. Browse current roles there and submit your application directly — that’s the quickest way to be considered.
2. Screening & Vetting
Every member of staff we place undergoes an Enhanced DBS check and right-to-work verification before starting on site. This isn’t optional, and it applies to every role we recruit for. We’ll also take up references relevant to working with vulnerable adults. Our Service Delivery Manager oversees vetting for every candidate, so there’s a named person accountable for the process, not an anonymous back office.
Because these checks take time, it’s worth applying with any existing DBS certificate or reference details to hand. That can help things move along, though we’ll guide you through what’s needed either way.
3. Interview
We invite successful applicants to an interview. Depending on the role and location, we hold this remotely or in person. We’re looking for the things that matter most in this sector: reliability, a calm head, and a genuinely supportive attitude. Relevant experience helps. However, a caring, professional approach counts for a lot too. So we recruit people from a range of backgrounds, not just those already working in social care.
4. Onboarding & Training
Once your vetting is complete and we’ve offered you a role, you’ll go through onboarding and training before your first placement. Our CPD-accredited training is built specifically around the demands of working in supported housing: safeguarding, professional boundaries, and de-escalation, not generic customer service content. We deliver training online, face-to-face, and on-site, depending on the course and your role.
5. Placement & Your First Shift
Once you’re fully vetted and trained, our team matches you to shifts. This is based on your role, location, and availability. Named members of our operations team handle shift cover requests and rota management, so there’s always someone you can reach if plans change. We’re a Real Living Wage employer, and our control room is available around the clock to support staff working unsociable hours, including overnight.
We place people into roles including night concierges, night support workers, security guards, facilities staff, and floating support workers. This spans hostels and supported housing projects throughout England, Scotland, and Wales.
Ready to Apply for Homeless Hostel Jobs?
Browse current vacancies and submit your application on our candidate platform, homelesshosteljobs.co.uk. If you have a question about the process before you apply, you’re welcome to get in touch and we’ll point you in the right direction.
Frequently Asked Questions
Do I need experience to apply?
Not necessarily. If you want to apply for homeless hostel jobs, relevant experience in social care, security, or hospitality can help. However, we recruit people from a range of backgrounds. What matters most is reliability, a calm and professional manner, and a genuine willingness to help. We provide full training once you join.
What checks will I need to pass?
Every candidate we place undergoes an Enhanced DBS check and right-to-work verification before starting on site, along with reference checks. These checks are standard in supported housing and homeless hostel environments. So our team will guide you through what’s needed.
Where do I apply?
We list current vacancies on our dedicated candidate platform, homelesshosteljobs.co.uk. That’s where you’ll find live roles and can submit your application. If you’d rather ask a question first, you can contact us directly.