HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to homeless hostels and supported housing across Durham, County Durham, and the surrounding area, including Chester-le-Street, Bishop Auckland and Newcastle upon Tyne.
Key Takeaways
- HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to hostels and supported housing across Durham and the surrounding area, including Chester-le-Street, Bishop Auckland and Newcastle upon Tyne.
- Every placement in Durham is Child and Adult Enhanced DBS checked, right-to-work verified and trained to HHS’s CPD-accredited standard, with a site-specific induction before their first shift.
- Staffing is available through fully outsourced Contract Cover for ongoing cover, or reactive Agency Cover for short-notice gaps.
- Surge cover is available for SWEP activations and emergency winter night shelter provision in the Durham area.
Every member of staff is Child and Adult Enhanced DBS checked, right-to-work verified, and trained to our CPD-accredited standard covering safeguarding, professional boundaries and de-escalation, with a site-specific induction before their first shift, including surge cover when a Severe Weather Emergency Protocol (SWEP) is activated or emergency winter night shelter provision opens locally. As a result, hostel managers and local authorities in Durham get the same vetting standard we apply nationwide.
Staffing Services in Durham
Whether you need ongoing cover or a single shift, we supply Night Concierges, Night Support Workers, Security Guards and Floating Support Workers across Durham, available through fully outsourced Contract Cover or reactive Agency Cover.
Local homelessness support in Durham
Moving On Durham supports young people facing homelessness across County Durham, with more information on its website. Durham County Council publishes housing and homelessness updates through its council news page.
Frequently Asked Questions
Which areas around Durham do you cover?
Durham and the surrounding area, including Chester-le-Street, Bishop Auckland and Newcastle upon Tyne. Contact us if your site is nearby and not listed here — we still cover it.
How do you vet staff placed in Durham?
Every placement in Durham is Child and Adult Enhanced DBS checked, right-to-work verified, and trained to our CPD-accredited standard. See our vetting, training and safeguarding standard for the full detail.
Looking for hostel or supported housing staffing in Durham? Contact us today, read why hostel managers choose HHS Group, or see our full range of staffing services.

