HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to homeless hostels and supported housing across Newcastle upon Tyne and the North East.
Key Takeaways
- HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to hostels and supported housing across Newcastle upon Tyne and the North East.
- Every member of staff is Child and Adult Enhanced DBS checked, right-to-work verified and trained to HHS’s CPD-accredited standard, with a site-specific induction before their first shift.
- Staffing is available through fully outsourced Contract Cover for ongoing cover, or reactive Agency Cover for short-notice shifts.
- Surge cover is available for SWEP activations and emergency winter night shelter provision in the Newcastle area.
Every member of staff is Child and Adult Enhanced DBS checked, right-to-work verified, and trained to our CPD-accredited standard covering safeguarding, professional boundaries and de-escalation, with a site-specific induction before their first shift, including surge cover when a Severe Weather Emergency Protocol (SWEP) is activated or emergency winter night shelter provision opens locally. As a result, hostel managers and local authorities in Newcastle get the same vetting standard we apply nationwide.
Staffing Services in Newcastle
Whether you need ongoing cover or a single shift, we supply Night Concierges, Night Support Workers, Security Guards and Floating Support Workers in Newcastle. This is available through fully outsourced Contract Cover or reactive Agency Cover for short-notice shifts.
Local homelessness support in Newcastle upon Tyne
Changing Lives supports people affected by homelessness across Newcastle, with updates on its news page. Newcastle City Council publishes housing and homelessness updates through its council news page.
Frequently Asked Questions
Do you cover homeless hostels in Newcastle?
Yes — we supply vetted staff to hostels and supported housing across Newcastle and the North East, to the same vetting, training and safeguarding standard we apply everywhere.
Can you cover an urgent shift in Newcastle at short notice?
Yes, through our reactive Agency Cover service. Contact us with the shift details and site location, and we’ll confirm availability.
Looking for hostel or supported housing staffing in Newcastle? Contact us today, read why hostel managers choose HHS Group, or see our full range of staffing services.

