HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to homeless hostels and supported housing across Sunderland, Tyne and Wear. This includes the surrounding area, such as Durham, South Shields and Newcastle upon Tyne.
Key Takeaways
- HHS Group supplies vetted night concierges, support workers, security guards and facilities staff across Sunderland, Tyne and Wear. This also covers the surrounding area, including Durham, South Shields and Newcastle upon Tyne.
- Every staff member is Child and Adult Enhanced DBS checked, right-to-work verified and trained to our CPD-accredited standard, with a site-specific induction before their first shift.
- Available through fully outsourced Contract Cover or reactive Agency Cover for short-notice gaps.
- Surge cover is provided when a Severe Weather Emergency Protocol (SWEP) is activated or emergency winter night shelter provision opens locally.
Every member of staff is Child and Adult Enhanced DBS checked, right-to-work verified, and trained to our CPD-accredited standard covering safeguarding, professional boundaries and de-escalation, with a site-specific induction before their first shift. This includes surge cover when a Severe Weather Emergency Protocol (SWEP) is activated, or when emergency winter night shelter provision opens locally. As a result, hostel managers and local authorities in Sunderland get the same vetting standard we apply nationwide.
Staffing Services in Sunderland
We supply Night Concierges, Night Support Workers, Security Guards and Floating Support Workers in Sunderland. Specifically, this covers both ongoing cover and single shifts, available through fully outsourced Contract Cover or reactive Agency Cover for short-notice gaps.
Local homelessness support in Sunderland
Oasis Community Housing supports people affected by homelessness across Sunderland, with updates on its latest news page. Sunderland City Council publishes local updates through its council news page.
Frequently Asked Questions
Can you supply staff in Sunderland at short notice?
Yes — our reactive Agency Cover handles short-notice gaps in Sunderland and the surrounding area. In particular, we also offer fully outsourced Contract Cover for ongoing shifts.
Do you cover supported housing as well as hostels in Sunderland?
Yes — we place staff across both homeless hostels and supported housing schemes in Sunderland. Contact us with your site’s requirements for a tailored quote.
Looking for hostel or supported housing staffing in Sunderland? Contact us today, read why hostel managers choose HHS Group, or see our full range of staffing services.

