HHS Group supplies vetted night concierges, support workers, security guards and facilities staff to homeless hostels and supported housing across Wells, Somerset, and the surrounding area, including Glastonbury, Shepton Mallet and Street.
Key Takeaways
- HHS Group supplies vetted night concierges, support workers, security guards and facilities staff across Wells, Somerset and the surrounding area, including Glastonbury, Shepton Mallet and Street.
- Every staff member is Child and Adult Enhanced DBS checked, right-to-work verified and trained to our CPD-accredited standard, with a site-specific induction before their first shift.
- Available through fully outsourced Contract Cover or reactive Agency Cover.
- Surge cover is provided when a Severe Weather Emergency Protocol (SWEP) is activated or emergency winter night shelter provision opens locally.
Every member of staff is Child and Adult Enhanced DBS checked, right-to-work verified, and trained to our CPD-accredited standard covering safeguarding, professional boundaries and de-escalation, with a site-specific induction before their first shift, including surge cover when a Severe Weather Emergency Protocol (SWEP) is activated or emergency winter night shelter provision opens locally. As a result, hostel managers and local authorities in Wells get the same vetting standard we apply nationwide.
Staffing Services in Wells
Whether you need ongoing cover or a single shift, we supply Night Concierges, Night Support Workers, Security Guards and Floating Support Workers across Wells, available through fully outsourced Contract Cover or reactive Agency Cover.
In the government’s autumn 2025 snapshot, an estimated 103 people were sleeping rough on a single night across the Somerset Council area, which includes Wells; this is not a Wells city-only count. Somerset Council provides homelessness assessment and urgent housing help on 0300 123 2224, while a complete authoritative count of hostels or shelters in Wells is not published. It’s part of the local context for the vetted concierges, support workers, security guards and agency staff we place across the area.
Frequently Asked Questions
Do you cover Wells hostels?
Yes — we supply vetted staff to hostels and supported housing across Wells, following the same vetting, training and safeguarding standard across every area we cover.
What roles can you supply in Wells?
Night Concierges, Night Support Workers, Security Guards and Floating Support Workers, plus Facilities Services such as CCTV, gate repair and deep cleans. Contact us to discuss your site.
Looking for hostel or supported housing staffing in Wells? Contact us today, read why hostel managers choose HHS Group, or see our full range of staffing services.

