Phone icon0207 870 1221Email iconops@homelesshostelstaff.co.uk

Our Blog

Home » Our Blog » Page 3

Maintaining Professional Boundaries Without Losing Compassion in Homeless Hostels

Hostel worker gives blanket to resident with kindness.

Working in homeless hostels is really important work, but it can also be incredibly draining. We often find ourselves completely worn out, and it’s easy to forget that looking after ourselves is just as vital as looking after the people we support. This guide is about finding ways to keep ourselves going, so we can … Read more

Home » Our Blog » Page 3

Why Trauma-Informed Training is the New Standard for Homeless Hostel Concierge Teams

Hostel staff offering support and empathy to guests.

Working in a homeless hostel involves managing high-complexity environments where residents often present with deep-seated psychological needs. At HHS Group, we understand that providing a bed is only one part of the equation; the real challenge lies in managing the frontline with a trauma-informed approach that ensures both resident safety and operational stability. Key Takeaways … Read more

Home » Our Blog » Page 3

From Volunteer to Manager: Mapping Your Career Path in the UK Homeless Sector

Career progression in the UK homeless sector.

I wanted to share some thoughts on building a career in the UK homelessness sector. It’s a field I’ve found incredibly rewarding, and I’ve seen firsthand how a path can unfold, starting from the ground up. Whether you’re just beginning to think about getting involved or looking to climb the ladder, there are definite ways … Read more

Home » Our Blog » Page 3

Overcoming Burnout: A Practical Guide for Frontline Homeless Hostel Staff in 2026

Frontline staff in a hostel supporting each other.

Working in a homeless hostel can be incredibly rewarding, but let’s be honest, it can also take a real toll. I’ve seen it happen to colleagues, and I’ve felt it myself – that heavy feeling of being completely drained. It’s easy to get caught up in the day-to-day demands, forgetting that looking after ourselves is … Read more

Home » Our Blog » Page 3

2026/27 Budget Planning: Why Moving From “Spot Rates” to “Contracted Staffing” is the Only Way to Save 15%

Coins and banknotes illustrating financial planning and savings.

Planning for the 2026/27 budget is right around the corner, and it’s time to get serious about saving money. We’ve all seen how the costs for temporary staff can add up, especially when you’re just hiring people on a day-to-day basis. This article is going to look at why switching from those ‘spot rates’ to … Read more

Home » Our Blog » Page 3

92% Bed Occupancy: How “Clinical Step-Down” Support Teams Can Solve the January Discharge Crisis

Hospital corridor with medical staff and a patient bed.

The NHS is facing a yearly challenge with getting patients out of hospital beds, especially after the busy Christmas and New Year period. This often leads to beds being more than 90% full, which isn’t ideal for patient care or hospital flow. We need better ways to help patients move on from hospital when they’re … Read more

Home » Our Blog » Page 3

How Community-Based Housing Enhances Quality of Life for Residents

Residents enjoying a meal together in a communal dining space.

We’ve all heard about community-based housing, but what does it really mean for the people who live there? It’s more than just a roof over your head; it’s about creating a place where people can truly thrive. We’re looking at how these kinds of living arrangements can make a real difference in day-to-day life, touching … Read more