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Key Takeaways Transitioning to a psychologically informed model transforms how we support residents with complex needs. Our approach focuses on long-term safety, staff wellbeing, and systemic change within our hostels. Understanding the psychological impact of trauma is foundational to our work. Small physical changes to hostels can significantly reduce resident stress levels. Reflective practice sessions … Read more

To help hostel staff better understand and combat cuckooing, we’ve summarised the most important points to remember. Keeping these in mind can make a significant difference in safeguarding vulnerable residents. Key Takeaways Criminals often exploit loneliness and isolation by befriending vulnerable residents to take over their homes for drug dealing. Recognising the signs of cuckooing, … Read more

Making sure everyone gets the right support when they move between services or shifts is really important. Here are some key things to remember about good handovers in homeless hostels. Key Takeaways Always share important information clearly and safely when one staff member finishes their shift and another starts. Create a plan for handovers that … Read more

Getting ready for life on your own is a big step, and we’re here to help make that transition as smooth as possible for everyone. This guide is all about supporting residents as they move towards greater independence. We’ll look at how we can best help them build the skills and confidence they need for … Read more